Facilities Co-ordinator - Cambridge

Summary

If you enjoy being part of a team which cares for and maintains glorious mansions and halls, keeping them an attractive tourist location, please read on.

What it's like to work here

Reporting to the Facilities Manager, you'll be working with a Facilities Coordinator, Facilities Assistant and Business Services Coordinator.  

This impressive mansion and home farm is the only National Trust property that manages all its visitor attractions and activities in-house. Visitor numbers have increased rapidly in recent years and Wimpole is regarded as one of our most successful properties in terms of growth and innovation. As expected for such a popular location, work at Wimpole is fast-paced, but as part of the team you’ll enjoy flexible working conditions.

Click here for more information about this location

What you'll be doing

As the Facilities Co-ordinator, you’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are delivered and maintained at all times. You’ll be assisting with the provision of planned, preventative and reactive maintenance and repairs, cleaning and caretaking duties, presentation of public areas and visitor facilities including car parks and grounds, preparation of meeting rooms and the co-ordination of back of house services such as deliveries and collections.

Please also read the full role profile and additional document attached to this advert.

Who we're looking for

Our team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;

• Experience in a facilities role in a customer service environment

• Flexible, customer focussed approach with understanding of good customer service standards

• Good organisational skills and attention to detail

• Good interpersonal and communication skills

• Ability to use tools, equipment as required for the role

• Willingness to work alongside volunteers and is able to support volunteers to perform at their best

• Ability to multi-task and work in collaboration with other departments

• Good IT skills (Microsoft Office)

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.