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Facilities Assistant - Keswick

The National Trust
Keswick, Cumbria
10.50 per hour
Closing date
29 Mar 2023

Job Details

Facilities Assistant - Keswick


This is an opportunity to look after some of the most scenic loos in the country! We are looking for someone to join our busy and motivated Facilities Team who work across the North and West Lakes looking after our buildings and car parks.

The Hours: This is an annualised permanent role, working up to four days a week in the busier periods.

The Salary: £10.50 per hour

Duration: The focus of this role is from April until November, with fewer hours being working over the winter.

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in equal instalments over the year.

Our sites are very spread out over the whole of the north of the Lake District, so you'll need a full driving licence.

If you have any questions about this vacancy please contact:

What it's like to work here

In the North and West Lakes Portfolio we get to look after some of the most stunning bits of the Lake District; from our Georgian townhouse in Cockermouth, birthplace of William Wordsworth, and out across our six valleys: Borrowdale, Buttermere, Ennerdale, Wasdale, Eskdale and Dudden. It’s a big patch, but it’s a very special place to work.

The Facilities team play a very important part in the smooth operation of this large National Trust portfolio. The team is hard working, dedicated and enjoy delivering high quality service to our customers both internal and external. This role will work closely with our Facilities Coordinator and will report to the Facilities & Support Services Manager.

What you'll be doing

As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.

Please also read the full role profile attached to this advert.

Who we're looking for

You'll be;

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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