Business Services – Administrator - Bury St Edmunds

The National Trust
Bury St Edmunds, Suffolk
21,684 pa
Closing date
29 Mar 2023

Job Details

Business Services – Administrator - Bury St Edmunds


Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? If so, we have just the role for you as a Business Services Administrator.

This is a hybrid role, where you'll mainly be working from home.

Internally you'll be known as a Business Services Co-ordinator.

What it's like to work here

You'll be part of a team that covers the Midlands and East of England Region. Your contractual location will therefore be dependent on the closest National Trust property to your home, that can accommodate you. Your contractual location is flexible across the Midlands and East of England Region, we're happy for you to work at any of our regional hubs or properties and there will be an opportunity to explore and agree a hybrid working arrangement, which strike the right balance for you and the Trust. We're looking for someone with strong administrative skills, able to turn their hand to whatever comes their way – whether it’s helping with our archiving, helping the region with purchasing, or acting on requests from our colleagues, you’ll want to help others and get involved. You’ll have the ability to work with a wide range of team members and different fields across the region. This is a fantastic opportunity to broaden your skills.

What you'll be doing

We're a lively organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll love variety. As well as supporting day to day operations, you’ll also have a chance to support a variety of projects and offer your advice beyond your team. Always championing standard process when it comes to business services, you will be confident challenging the norm when you think there’s a better way of doing something.

Who we're looking for

To deliver this role successfully, you'll need: 
  • Relevant experience in a Business Support environment; along with facilities or office supervision responsibility
  • Good written and verbal communication skills
  • Great team player
  • Flexible and customer -focussed with strong customer service skills
  • Able to multi-task and prioritise own workload
  • Well organised and attention to detail
  • Advanced IT Skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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