Are you committed to ensuring the highest possible standards of conservation, presentation and collections management? Would you like to work for one of the National Trust’s Treasure Houses with a team of dedicated and enthusiastic professionals focused on creating an inspiring visitor experience? If so, we've got an exciting opportunity for a Collections and House Officer to help us bring to life the history and significance of Osterley – a house ‘designed to impress and designed for entertaining’.

Please note that the salary advertised is inclusive of an outer London weighing allowance of £2,828 per annum. 

Osterley Park and House is one of the most intact Robert Adam designed houses in the country and enjoys a fantastic location just 20 minutes outside of London, so you can travel here by car or public transport. One of the last surviving country estates in London, Osterley Park and House is a vibrant attraction with a huge diversity of things to do. Our high turnaround of visitors means work is fast-paced, and as one of the National Trust’s Treasure Houses we are always looking for ways to improve to make our offer world class. 

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You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors as part of the daily management.

Working under the supervision of a Senior Collections and House Officer, you'll supervise and be responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

Osterley is a fast-paced and ambitious property so you'll always have something new to be getting involved in to help you develop in your career.

• Knowledge of customer care and approaches to optimising visitor enjoyment.

• Good team player with day to day line management and supervisory skills.

• Good interpersonal skills enabling relationships to be maintained.

• Some knowledge and experience of managing costs and expenditure.

• Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.