Senior Communications & Marketing Officer - York

The National Trust
York, North Yorkshire
20,530 pa
Closing date
29 Mar 2023

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Job Details

Senior Communications & Marketing Officer - York


This is a great opportunity for an enthusiastic marketing and communications person to join our teams within our North Yorkshire and Tees Valley portfolio. As Senior Communications and Communications Officer, you’ll lead the development and delivery of the Communications and Marketing plan in line with our national strategy. You’ll be responsible for promoting our special places within the portfolio creatively and effectively.

You'll join us on a permanent part time (30 hours per week) contract. Every day will be different – your 'base' can be at either Nunnington Hall or Ormesby Hall, but you'll cover the whole portfolio, spending time working with colleagues at other sites when required.

If you have any questions about this role please contact:

Interviews will take place 3rd April March at either Nunnington Hall or Ormesby Hall.

What it's like to work here

You'll be working with teams across multiple sites, volunteers and regional consultancy colleagues, who all have a shared passion for the work of the National Trust.

The North Yorkshire and Tees Valley portfolio includes Ormesby Hall, Middlesbrough; Nunnington Hall, Helmsley, Rievaulx Terrace, Helmsley and the North York Moors (including Roseberry Topping) and an 11-mile stretch of the Yorkshire Coastline.

Despite the size of the portfolio, you will be part of a close-knit property team and will gain a real insight and understanding of the work we are doing to look after these special places and help to share that with the thousands of visitors who enjoy these places in all seasons.

You'll work closely with our property teams, especially our visitor experience officers at Ormesby Hall and Nunnington Hall. You'll also be part of a wider network of Yorkshire and North East marcomms property colleagues and work closely with our regional marcomms team in the regional consultancy.

What you'll be doing

As part of a dynamic and energetic team, you will have the opportunity to make a difference every day, using your specialist knowledge, skills and experience to share content internally and externally.

By connecting people to our places, you will reach audiences by creating content for our website, engaging social media and targeted email marketing, and identifying and sharing newsworthy stories with the media and our partners. You'll help to achieve our business and charitable targets by driving the marketing and communication plan.

Who we're looking for

We'd love to hear from you if you have: 

•          Practical experience in a marketing and communications role

•          Experience of developing and implementing marketing and communications plans 

•          Proven track record in creating, using and editing content in different channels (web, social media, PR, email) 

•          Ability to spot potential risks to reputation and escalate them accordingly 

•          Have excellent interpersonal and networking skills, with the ability to influence, advise and negotiate at all levels within the organisation and with external agencies 

•          Strong understanding of the importance of online presence and ways to promote visits to our website and social media channels

•          A creative approach to reaching both new and existing audiences

•          Advanced IT Skills (including Microsoft Office).

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

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