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Retail Catering Manager - Prescot

Prescot, Knowsley, Merseyside, North West England
Closing date
29 Mar 2023
Retail Catering Manager - Prescot

What we'll give:

Retail Catering Manager - Whiston Hospital

25.431 per annum

40 hours per week

Monday to Thursday - 8am to 3.30pm (must be flexible to suit business needs)

More about the role:

Could you shine as Healthcare's next Retail Catering Manager? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious food to the highest standards
  • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
  • Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Identifying opportunities for new food or service concepts to drive sales
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Who you are:

Our ideal Retail Catering Manager will:


  • Advanced food hygiene
  • Previous experience working in a catering and cleaning management role within a hospital environment
  • Ability to work under pressure
  • Excellent client relationship skills, with prior experience working directly with clients
  • Operational expertise in the Catering discipline
  • Excellent people management skills
  • Strong interpersonal skills, with the ability to influence and build relationships at all levels
  • Excellent financial acumen, with previous experience managing large complex budgets
  • Excellent written and verbal communication
  • IT literate (including word, excel, and email)
  • Able to produce clear, accurate reports (monthly report to client / business case)
  • Act as a role model / ambassador for Compass
  • Be aware of and understand the quality standards such as Environmental Health
  • Able to deputise for the deputy Contract Director in their absence

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
  • All team members eligible are entitled to a 50% discount at their place of work. Team members are able to take advantage of this discount at the following retail brands operated by Compass Group: Costa, Deli Marche, Amigo and Baguette Co, to name a few.
  • Exclusive travel discounts with TUI, Expedia, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/1003/71996002/52554016/MED

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

What you'll be doing:

We're recruiting an experienced Retail Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 35 hours per week.

As a Retail Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

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