Senior Meeting and Events Coordinator - Richmond Hill Hotel - Meeting And Events Office

Looking for a new challenge? Want to work for a company with a great reputation and brilliant benefits? Read on to find out how applying for this role is the best career decision you could make.

We are proud to be number one on Trip advisor and we know it is only made possible because of our dedicated team. We want to make sure we keep exceeding our guests’ expectations, so we continue to invest in our people.

Happily, our commitment to support the team has been recognised. We are: one of the Hospitality Industry's Best Employers; named as one of the Top 14 Best Places to Work in Hospitality, been finalists for Employer of the Year and won a People award for our Team Engagement.

As an award- winning, independent, beloved hotel we strive to deliver hill-top magic for our guests. We cater for all types of events in our 13 beautiful private spaces, from intimate meetings to spectacular dinner dances for hundreds of people and everything in between. We are expanding our meetings and events sales team, this is an exciting opportunity to join our current team of four as a Senior Meeting and Events Coordinator on a full-time basis. 

So, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team.

What's in it for you?

Exceptional people deserve to be recognised and rewarded, and in addition to an industry leading salary, you can expect an extensive benefits package including:

- access to hundreds of online freebies & discounts

- free health cashback plan for you and your family

- extra day’s holiday for every year you work for us (up to 5 additional days)

- salary sacrifice schemes to help you buy a bike, laptop, or gym membership

- our team can use our onsite gym

- bespoke career development through internal and external training scheme

- flexible working patterns as well as much more…

Is this Senior Meeting and Events Coordinator role right for me?

We’re looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for originality, proactive thinking and understanding in our team members.

As a Senior Meeting and Events Coordinator, you will liaise with potential and existing clients, the Restaurant and Bar Manager, Chefs, and Sales team from initial enquiry stage through to post event follow-up to achieve both optimum revenue and maximum client satisfaction.

You will ensure that the Meeting and Events database and chase system is updated, actioned daily, and utilised for all live enquiries, existing clients, and potential new business. It will require to be innovative and present any new ideas to the Meeting and Events Office Manager with regards to improving standards and service within the Meeting and Events department. You will carry out show rounds ensuring that guest queries and issues are dealt with quickly and professionally and manage the preparation of the weekly function sheets ensuring information is accurate and detailed.

For this role you’ll also:

• Previous experience in meeting and events or related field is required
• Proven negotiation skills
• Ability to create a positive environment where change happens and lead team effectively through periods of change
• Ability to lead and promote a teamwork culture
• Excellent attention to detail and accuracy
• Able to remain calm and deliver high standards under pressure

What next?

Send in your application, we can’t wait to see it! All applicants must be eligible to live and work in the UK. 

DETAILS

Salary

£27,000 / Year
Plus Overtime & Service Charge

Schedule

Full Time

Location

144-150 Richmond Hill, Richmond TW10 6RW, UK

Expiry date

Wed, 09 Nov 2022