Director of Group, Conference, and Events Sales
- Employer
- Hilton Hotels
- Location
- Birmingham, West Midlands
- Salary
- Competitive
- Closing date
- 3 Apr 2023
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Director of Group, Conference, and Events Sales
Ready to seal the deal?
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS
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Free, healthy and high quality meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Free car park
Subsidised Taxi between 12am and 7am
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
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Analyse competitors' activities and pricing strategies
Maximise occupancy and average rates through well-executed inventory and yield management control
Identify the most profitable services that the hotel can deliver with quality and most profitably
Maximise all Group, Conference, and Event revenue opportunities
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
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Excellent oral and written communication skills
Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
Excellent organisation and planning skills
Ability to work well under time pressure and/or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting, pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
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Knowledge of the hotel property management systems
Previous experience in the same or similar role
Relevant degree, in business development or other relevant business field, from an academic institution
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