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Director of Group, Conference, and Events Sales  

Employer
Hilton Hotels
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
3 Apr 2023
Director of Group, Conference, and Events Sales  

 

Ready to seal the deal?

 

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

    Free, healthy and high quality meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program Discounted dental and health cover High street discounts: with Perks at Work Free car park Subsidised Taxi between 12am and 7am Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Guest Experience Day: 1 night stay with breakfast and dinner Modern and inclusive Team Member’s areas
 

A Director of Group, Conference, and Events (GCE) is fully responsible for the development of the GCE Team and the design of the marketing and sales strategies it uses to increase revenue.

 

What will I be doing?

As Director of Group, Conference, and Events (GCE), you are fully responsible for the development of the Group, Conference, and Events (GCE) Team and the design of the marketing and sales strategies it uses to increase revenue. The Director of Group, Conference, and Events (GCE) will promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate. Specifically, you will be responsible for performing the following tasks to the highest standards:

    Analyse competitors' activities and pricing strategies Maximise occupancy and average rates through well-executed inventory and yield management control Identify the most profitable services that the hotel can deliver with quality and most profitably Maximise all Group, Conference, and Event revenue opportunities Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
 

What are we looking for?

A Director of GCE serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Excellent oral and written communication skills Ability to communicate, verbal and in written form, effectively with Management and Ownership groups Excellent organisation and planning skills Ability to work well under time pressure and/or demanding travel schedules Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners Ability to perform critical analysis Strong experience in hospitality forecasting, pricing and inventory control Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Knowledge of the hotel property management systems Previous experience in the same or similar role Relevant degree, in business development or other relevant business field, from an academic institution
 

Want to know more about this job?

Contact Zoe directly in our Recruitment Team on Zoe.Slack@Hilton.com

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

#LI-ZS2

 

 

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