Spa Therapist - Broadway, Worcestershire 

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich
history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace. 

Spa therapist - What's in it for you?

• £24,960 per annum (£12 per hour)
• Annual service charge (circa 2,5k) (non-contractual)
• Meals included on duty
• Employee recognition awards
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all food and beverage
• Discount on spa treatment and products
• Refer a friend incentive
• Team social events, seasonal gifts and much more…

Aim of the Spa Therapist role

Provide exceptional treatments to all guests and members ensuring smooth operation, record keeping, and client well-being, to The Lygon Arms high standards.

Responsibilities of a Spa Therapist

• To be passionate and take pride in carrying out all treatments to the required standard, within the time guidelines and as booked by Reception.
• To behave in a discreet, respectful and confidential manner, with the highest standard of client care.
• To be confident in ensuring that product knowledge is well known and that the client's time is educative, therapeutic, and relaxing.
• To be confident in upselling the products during the treatments and ensure that the client receives your enthusiasm and knowledge.
• To be flexible if colleagues need help within other areas of the Spa i.e. Reception, Changing Rooms, understanding teamwork and flexibility.
• To take ownership working alone while in treatment and as part of a team to achieve department goals.

Spa Therapist - About you 

• Experience in providing high standards of face to face customer service and treatments
• Ideally Level 3 Beauty Therapy qualified
• You will have a keen eye for detail, organisational skills and will be well presented