Door Host

Come and join our One Great Team here at Haven! We have an opportunity for a customer service focused individual to join us as a Door Host on our holiday park, where you will help us create great memories that last a lifetime for our guests! 

A little About Us & What's In It For You 

At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK's most loved holiday and holiday home business. 

- Free use of our Leisure Facilities, including swimming pool  
- 50% Discount off food on Park, including with our partner brands  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes 
- Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees) 
- 20% Discount in our on-Park shops 
- We offer a fantastic Health, Mind & Money Support Programme  

Pay Rate: 16 to 17 from 7.50 / 18+ from 9.50
Working Hours: Full Time or Part Time / Various Days & Hours Available  

What You'll Be Doing 

As a Door Host, you will support our Security Team to provide an outstanding welcome experience for our Guests and Owners at the main entrance to the complex.  Its fast paced and where our guests will be coming to either see the shows, watch a game in a sports bar, have fun in the arcade or to enjoy a bite to eat in one of the restaurants/takeaway venues.  You control the flow, set the mood, and create a lasting experience in the minds of our guests.
You will engage and build relationships with Guests, being highly visible, approachable, and knowledgeable of all park facilities, answering queries, supporting, and guiding them in the right direction.
Your role has high expectations as you are expected to be bright and breezy for our guests and also you are required to be assertive and knowledgeable being aware of any issues that may arise.
Being a Door Host requires you to be both mentally and physically strong. You will have the skills to remain focused while constantly problem solving under the spot light of our guests.

What We Would Like You To Bring 

You may already be a Door Host or Door Security Supervisor, but you really don't need any experience to join our Team... All we are looking for is a natural communicator with a genuine passion for helping people by delivering first class customer service, even at the busiest times.  

You may come for a season and stay for a decade. You may start with us as a Door Host and grow into a Security Manager role... Either way we would love an opportunity to discuss our Park based roles with you and all we have to offer you by joining our Team at Haven!