For almost 20 years, for every client, in every venue, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

Our skilled teams across UK, Ireland and Europe never stop tasting, testing, and transforming. Inspired by creativity and entrepreneurial thinking, our teams fuel our customers, morning, noon and night, from breakfasts worth getting out of bed for, to flavour-packed street food pop ups. 

ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.

WHY DO WE HAVE THIS ROLE?

We have been given the green light totally reimagine BaxterStorey, what we stand for, how we speak, how we look. To fuel our commitment in raising the level and quality of our digital content, we are excited to bring a new Digital Content Creator role into our brand and comms team. This person will focus on activating bold, dynamic and high-energy digital campaigns, to amplify the noise and impact around the positive actions our teams do daily and how we market our product to our customers in our locations.

REPORTING TO

• Head of PR and Communications 

KEY RELATIONSHIPS

• Internal Communications Manager 
• Brand Experience Director
• Marketing Manager
• Head of Creative 

WHAT'S IN IT FOR YOU?

1. Salary up to 37,000 depending on experience
2. Pension 4%
3. Holiday 28 days (Inc. BH)
4. You'll be in a hybrid role with a minimum 2-3 days in either our Reading office or London office in Holborn and Farringdon. Our offices will be moving in the middle of the year to a beautifully renovated space in Holborn

RESPONSIBILITIES 

To work with Head of Communications, Head of Creative and the wider team to develop and deliver our digital strategy. You will be a hands on person that loves to pick up a camera, shoot your shot and do the posting too! You will work closely with support teams across the business, including Learning and Development, to create mind-blowing, boundary pushing, game changing digital content to increase internal and external engagement across social platforms . You will promote awareness on events, wellbeing initiatives, job and training opportunities. You will be an integral part of the team, a reel whizz, pun intended and  full of ideas, with the capability to implement them too.

MAIN RESPONSIBILITIES 

Have a results-focused approach to work, reporting, measuring, and analysing analytics, producing monthly data report and insight. If people don't engage with it, then you don't create it!

Plan, produce and create digital content to be used across all our digital channels, increasing engagement with our audiences and stakeholders this means attention grabbing stories and reels on Instagram to micro business videos. Podcast edits too, so we sound our best.

Content management of the business website, proactively sourcing case studies and good news stories from across the UK business and connecting them to our wider campaign strategy

Implementing a cross-platform, cross audience digital content strategy as agreed with the Head of Communications

Taking photos, creating quality graphics, shooting videos (we have the kit) and editing photos, working with the creative team when necessary. You will be a rounded creative who likes to get involved.

We need you to push us. You must be aware of, and have knowledge of new social media trends and awareness campaigns, bringing fresh ideas and opportunities in-house to grow our online presence. When the algorithm changes, we need you to help us adapt to keep up.

Supporting the internal communications manager in generation of content for internal platforms including SharePoint intranet, Teams Channels and email campaigns, with a specific focus on internal content

Attend company events including our Obsessed Labs, Awards and supplier visits

Experience of photography and creating/editing images - using packages such as Adobe Photoshop.

Skilled in video production, including filming and editing  (preferably using Adobe, Canva or similar) and delivering via channels such as YouTube.

Strong digital creative skills with an eye for detail.

Knowledge in reporting and analysing analytics

Experience using CMS platform, preferably WordPress

Experienced user of Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.

Clear and concise written and verbal communication

Core understanding of social media platforms

PERSONAL ATTRIBUTES

• Have bags of energy
• Creative mindset and a genuine love for social media 
• Be honest and trustworthy
• Collaborative and huge team player
• Respectful
• Real passion for food
• Practical, organised and structured, and self-motivated
• High attention to detail
• Driven, confident and positive approach
• Excellent communication skills

Please include an up to date CV, covering letter and examples of your creative skills through your digital content. Or create a short highlights reel to give us a flavour of what you can do!