Retail/Housekeeping Team Leader and Admin - Torrington, Devon

Job Type: 12 Month Fixed Term

Salary: Up to £26,280 per annum

Accommodation available if required

In this exciting and varied role, you will lead a successful retail and housekeeping department while supporting the general centre administration. As Housekeeping/Retail Team Leader and Administrator, you will take responsibility for stock and cash management whilst ensuring our customers receive a first-class experience in all retail outlets as well as enjoying fantastic presentation of the centre. You will line manage a team of Assistants, providing appropriate resources and organising their daily routine in order to provide the highest standards of retail and housekeeping service delivery. You will lead by example, demonstrating high personal standards of behaviour along with energy and drive.

Key responsibilities include:

• Maximising the efficiency of the centres retail and housekeeping operations ensuring great customer service;
• Ensuring H&S and compliance is followedin the retail operation;
• Playing an active role in the line management of a team of Assistants;
• Completing the administration of on centre spending and income whilst supporting other on centre administration functions;
• Assisting with centre specific duties associated with a children’s residential activity centre.

What we are looking for:

We are looking for someone with previous retail experience who takes pride in delivering great customer service. You will be confident handling administration tasks, including handling delicate and confidential information, with a good understanding of Microsoft Office. You will be able to develop and maintain effective working relationships and provide motivation and clear direction to your team, ensuring that the customer experience is the team’s primary focus. Candidates will also hold, or be prepared to work towards, a GCSE Grade D, or Functional Skills L1, in Maths and English.

Successful applicants are required to undergo an enhanced DBS disclosure, which PGL will pay for. You need to possess the legal right to live and work in the UK to be considered for employment with PGL. PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community, including those with disabilities.