Deputy Conference & Banqueting Manager - Hook, Hampshire

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Deputy Conference and Banqueting Manager Overview:

Providing support to the Conference & Banqueting Manager and team, you will assist in the smooth and efficient running of events.

You will be able to manage a team of staff – many of whom may be casual or part-time, giving clear direction and instruction.

You will be happy speaking to customers and participate in the upselling of facilities or the touring of the hotel, promoting its appeal as a conference and events venue.

You will be responsible for Health & Safety management and training as well as ensuring all events are run to budget and in an efficient and friendly manner.

 Key Responsibilities:

• Possessing excellent organisational skills
• Management of staff and awareness of areas of responsibility: e.g. working with housekeeping, kitchen and waiting staff to ensure smooth running of events
• Induction and on the job training for new staff
• Able to work under pressure and to tight deadlines
• Have excellent customer service skills and the drive to deliver service excellence at all times

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.