General Manager in Training - Oxford

About The Role

Are you an ambitious manager looking for that next step in your career?

Are you looking for an employer that will invest in you and develop you to General Manager level?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a General Manager in Training, in return you’ll get:

• The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme
• The opportunity to earn a centre outperformance bonus
• A 40-hour contract, plus additional pay for any extra shifts you work
• 50% off food when you are working
• One in four weekends off
• Optional pension plan
• 28 days holiday & additional days holiday with length of service
• Access to our in-house Centre Manager in Training programme and apprenticeships
• Free games vouchers every month
• 30% discount off food and drink for you and up to five friends
• Access to our Employee Assistance Programme (EAP) for you and your family
• The opportunity to join our healthcare cash plan
• Financial long service awards
• A £15 donation to Barnardo’s when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits

The What...

As a General Manager in Training for Hollywood Bowl Group, you will be at the very centre of the customer and team experience, taking accountability for the centre in the absence of the Centre Manager. You will create a safe, fun, and vibrant environment for your team and customers.

Within our fast-paced, dynamic world, General Managers in Training are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! You will be accountable alongside the Centre Manager for delivering all areas of the budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

You will support the Centre Manager and team in delivering service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.

You will inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres, whilst ensuring the centre is both a fun and safe environment.

You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.

To be successful you will have:

• Experience as a hands-on Manager ideally within the leisure, hospitality, or retail industry
• A relentless approach to delivering the best operational standards in the industry
• A passion for people, with evidence of coaching, developing, and progressing your team
• Evidence of delivering on financial targets, driving business and sales
• Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• A willingness to work nights and weekends

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with over 65 centres across the UK, and an exciting new mini-golf brand, Puttstars, added to the portfolio, we’re proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.