An exciting vacancy has arisen in our Accommodation & Cleaning department for an Accommodation Village Cleaning Team Leader

Reporting to the Village Manager, you will be responsible for the rooms, apartments, communal corridors /external areas ensuring high standards at all times for our guests to enjoy.

Key responsibilities and duties include:
 Ensuring the exceptionally high standards of cleanliness within our units of accommodation are met
 Keeping to tight deadlines ready for our guests to check in
 Resolving any guests queries or concerns
 Ensuring compliance with health and safety procedures
 Lead and motivate a team to deliver excellence.
 Ensuring all necessary company paperwork is completed in line company policies and procedures.
 Providing an atmosphere where the team feels respected and rewarded and communication is open and honest.
 Follow through on any performance issues and ensuring the team is trained coached and mentored.

Typical working hours: 16 hours working 2 days per week of 8 hour shifts between 9am - 9pm on a Monday and a Friday. This role has a pay rate of 11 per hour on a permanent contract, paid monthly.

The ideal candidate should:

 Have a passion to succeed and deliver exceptional customer service in a results driven environment
 Have a problem solving attitude
 Be able to focus on the detail and prioritise to ensure the biggest positive impact.
 Strong communication skills to allow good relationships between guests and team
 Ability to lead and motivate a team in a high pressured environment
 Have the ability to work from the direction of the Accommodation Manager and own initiative.

We think working at Butlin's is pretty special, here are just some of the benefits of working with us:
*Funded qualification development opportunities from Level 2 to Masters Degrees *Free use of our pool and many other leisure facilities*20% off food in our restaurants and take away*Subsidised food and drinks in our team diners*Holidays Discounts of 20% for all your family & friends in Haven, Butlin's & Warner Leisure Hotels*Subsidised OFSTED Nursery facilities available on resort*Regular team incentives with great rewards.*Opportunity to earn 's when you refer friends to join our great team *Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etc*Fantastic discounts on loads of high street and online brands*Team Member of the Month Awards*Instant Recognition schemes with great rewards through our busiest times*Long Service awards