Member Care Assistant 

Member Care Assistant 

Relax we have the job for you

 

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

This is a Part Time role for 16hrs per week

A WORLD OF REWARDS

Hourly Rate of £10.00 per hour Smart uniform provided Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Modern and inclusive Team Member’s areas

 

A Member Care Assistant is responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience.

 

What will I be doing?

As a Member Care Assistant, you are responsible for the general cleaning of all areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

General cleaning of all areas Deep cleaning around the club Report lost property, accidents, maintenance issues, or other incidents Ensure guests are welcomed and assistance provided when needed Ensure compliance with all health and safety regulations

 

What are we looking for?

A Member Care Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Strong interpersonal skills Committed to delivering a high level of customer service Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Excellent attention to detail High standards of cleanliness Ability to work in a consistently professional and helpful manner Previous experience in a similar role

 

Want to know more about this job?

Contact Francesco directly in our Recruitment Team on Francesco.Simonetti@hilton.com

 

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company