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Customer Service Assistant - Gravesend

Employer
ESS
Location
Gravesend, Kent
Salary
Competitive
Closing date
21 Feb 2023
Customer Service Assistant - Gravesend

What we'll give:

Customer Service Assistant Gravesend

  • 9.90 per hour, 35 hours per week
  • Fully Flexible

    As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

    We do it all and so could you. Apply now and join the family!

    We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

    Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

    Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme
  • Compass exclusive offers on PerksAtWork
More about the role:

We would love to hear from you so here is what you need to know about our Customer Service Assistant position:

Your key responsibilities will include:

  • Work across all our service areas of food delivery, caf?, bars, convenience shops, and accommodation to deliver a great service to our customers.
  • Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
  • Taking responsibility for stocking food and beverage areas.
  • Complete regular day to day activities as required to ensure a smooth operation.
  • Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
Who you are:

Our ideal Customer Service Assistant will be:

  • A good communicator, able to confidently liaise with customers and colleagues
  • Self-motivated and able to work unsupervised.
  • Committed to high levels of customer care
  • Able to undertake a range of manual cleaning duties
  • An enthusiastic individual with a passion for working in a catering environment
  • Positive and take pride in their work

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • To help with the cost of living crisis throughout this winter, Compass will be providing a free meal or equivalent Subsidy while working
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0112/70274001/52491783/BU #LI-DNP

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

What you'll be doing:

We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.

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