Reception Team Leader - Stratford-upon-Avon, Warwickshire
- Employer
- Warner Leisure Hotels
- Location
- Alcester, Warwickshire
- Salary
- Competitive
- Closing date
- 2 Feb 2023
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Job Details
Reception Team Leader - Stratford-upon-Avon, Warwickshire
A rewarding career at Warner Leisure means joining one great team who aim to create a sumptuous and seamless experience across our 14 unique, beautiful and luxurious Hotels and Coastal Villages.
As a Reception Team Leader at Warner Leisure Hotels you will work in a high performing, fast paced environment whilst leading, encouraging and coaching your team to provide an attentive and personalised service backed up by great product knowledge - delighting our guests on a daily basis.
Role responsibilities:
To assist in overseeing team levels, successfully developing team members who have a commitment and passion for delivering high standards and service
Supervising the reception and holiday sales environment
Ensuring team consistently perform hotel reception duties, preparing items for guest arrival and departure and providing informative and accurate advice and guidance for guests
Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies
The benefits of working with us:
Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlets
20% team member discount across Warner Leisure Hotels, Butlin's and Haven holidays for you, your family and friends
Reward and recognition schemes including long service
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
Childcare voucher scheme (subject to eligibility)
Government pension scheme
To take the next step in building the Warner career you've always dreamed of...apply now!
A rewarding career at Warner Leisure means joining one great team who aim to create a sumptuous and seamless experience across our 14 unique, beautiful and luxurious Hotels and Coastal Villages.
As a Reception Team Leader at Warner Leisure Hotels you will work in a high performing, fast paced environment whilst leading, encouraging and coaching your team to provide an attentive and personalised service backed up by great product knowledge - delighting our guests on a daily basis.
Role responsibilities:
To assist in overseeing team levels, successfully developing team members who have a commitment and passion for delivering high standards and service
Supervising the reception and holiday sales environment
Ensuring team consistently perform hotel reception duties, preparing items for guest arrival and departure and providing informative and accurate advice and guidance for guests
Providing a safe, secure and appealing environment for our guests and team, through adhering to the companies Health & Safety policies
The benefits of working with us:
Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlets
20% team member discount across Warner Leisure Hotels, Butlin's and Haven holidays for you, your family and friends
Reward and recognition schemes including long service
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
Childcare voucher scheme (subject to eligibility)
Government pension scheme
To take the next step in building the Warner career you've always dreamed of...apply now!
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