Retail Team Member - Uckfield, East Sussex

Summary

The Hours: A flexible role; 0 to 22.5 per week, variable. Average shift 9.15am - 5.15pm. Weekend work required. 

The Salary: £9.60 hour

Duration: Fixed Term for 12 months

Working in Retail is at the front line of raising the funds we need to deliver our cause, whilst delivering an exceptional service for our visitors. As well having an array of stunning product ranges developed and chosen by our Central in-house team, we partner with local craft artisans to support the sales of unique, local products which really capture the spirit of our special places. We also have a large plant sales area at this property, which is a big part of our Retail offer. 
What it's like to work here

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

Widely regarded as a horticultural masterpiece, the elegant landscaped gardens at Sheffield Park are alive with colour and wildlife. Four lakes and gorgeous views make this picturesque location to work in. Family-friendly events are a key part of the visitor experience at Sheffield Park, and welcome people with plenty of shared ideas and energy to join us. This is a great opportunity to become part of a supportive and close-knit team in a place you’ll love working.

There is water everywhere - a series of interlinked man-made lakes display mesmerizing reflections of the trees and shrubs around the park. Explore over 100 acres of traditional landscape gardens originally laid out by Capability Brown and Humphry Repton in the 18th Century.

Sheffield Park & Garden is one of the most popular National Trust properties, welcoming on average over 300,000 visitors each year.
What you'll be doing

With your love of working with people and desire to provide an excellent service, you’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases. This means you’re always on hand to help and the shop is maintained to a high standard.

With your enthusiasm and ability to spot selling opportunities, you’ll assist the whole Retail Team to deliver a loved and unique retail experience. Working alongside staff and volunteers, you’ll undertake day-to-day tasks and be engaged to exceed customer service expectations, being proud to talk about the amazing work the National Trust are carrying out from money is that is spent in our shop.

Consistently doing all you can to contribute to ensuring the shop delivers a fantastic retail experience is the core of being a Team Member at Sheffield Park & Garden. You’ll think of everything, from providing excellent customer experience and correct, clear pricing to presentation standards and creating unique displays. Unpacking and checking off deliveries, serving at the till, stock counting and remerchandising can all happen in a typical day!

For the plant sales area, ensuring the plants are watered, well cared-for and presented to their best throughout the seasons, alongside the many garden accessories we sell, is just as important as what goes on inside the Shop. No experience is necessary, just willingness to get stuck in!
Who we're looking for

• Helpful and friendly
• Customer focused with great communication skills
• Enthusiastic with a willingness to learn

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary 
• Free entry to National Trust properties for you, a guest and your children (under 18)
• Tax free childcare scheme 
• Rental deposit loan scheme
• Season ticket loan 
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. 
• Flexible working whenever possible
• Employee assistance programme 
• Free parking at most locations
• Independent financial advice

Click here to find out more about the benefits we offer to support you.