Food & Beverage Manager - Glasgow, Glasgow City

Food & Beverage Manager - Glasgow, Glasgow City

Are you ready to join the winning team?

This is a rare and exciting opportunity to join Metropolitan Gaming, one of the fastest growing casino businesses in the UK, join us on our mission as we define our position as a leading brand in the luxury and premium mass entertainment gaming sectors.

We are recruiting for a Food & Beverage Manager to join our fantastic team at our Alea Casino in Glasgow.

We offer fantastic employee benefits; Below is a taster of what we offer:

• Salary enhancement from midnight until 6am
• Growth opportunities
• Cycle to work scheme
• Company pension
• Extensive employee HUB offering discounts from travel, retail, hospitality to health and well-being
• Regular training and development
• Employee health and well-being services
• 50% off food and drinks in all our UK venues
• Financial advice services
• Holiday accrual with length of service

So, are you ready to make the best career decision?

Keep on reading to find out more!

What the role entails:

To ensure the efficient and smooth operation of all F&B departments optimising the highest standards of product and service whilst maximising profitability.

Planning:

Responsible for ensuring that all F&B areas are appropriately staffed, with working equipment to ensure the proper operational execution is achieved by all departments that are associated with events, entertainment, and group bookings.

Financial:

• Responsible for ensuring that F&B departments and personnel are operating in such a manner as to maximise revenues, profitability, and service standards.
• To ensure the security of revenues and company stocks through a stock control system.
• Ability to read and understand the P&L accounts and work within set financial budgets for multiple profit centres.

Analytical:

• Responsible for analysing and controlling the operational costs and revenue streams of all F&B departments to optimise profitability.

Operational:

Responsible for all aspects of the operational execution, in areas as defined by senior management, of all F&B departments and associated entertainment and events activities. With regards to but not exclusively:

• Supervise and organise all F&B employees, facilities, equipment, and raw materials to ensure the highest standards of product preparation, presentation and service are achieved.
• Ensure that all F&B staff have the training, equipment, facilities, and raw materials to properly complete their duties.
• To ensure staff always give outstanding customer service.
• Make recommendations to senior management on all aspects of the F&B functions within the club that could improve the customer experience.
• Assist, as directed by senior management, with the selection, recruitment, probationary period, training, appraisal, motivation, coaching of F&B staff.
• Strictly comply and ensure all F&B staff comply with all accounting, stock control and financial procedures as required by the company to safeguard stocks, monies, and facilities.
• To strictly ensure all F&B staff comply with all current legislation and company procedures. For example, but not exclusively, in such areas as employment, licensing, hygiene, health and safety and gaming.
• Foster outstanding co-ordination and communication with all departments throughout the club to ensure customer experience is optimised.
• Develop, innovate, and deliver product mix through building relationships with external suppliers.
• Champion a training culture within the F&B teams.
• Liaise with sales, events, and marketing to ensure all event/booking information is effectively communicated to all F&B departments.
• Establish and maintain a positive and effective working environment for all staff.

REQUIRED SKILLS:

• Thorough knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks, and beverages.
• Thorough knowledge of F&B accounting and stock control processes.
• Very comfortable when communicating with guests and fellow employees both verbally and in writing.
• Very numbers conscious, numerate and computer literate of all main business programs including email, Internet, and Microsoft Office programmes.
• Organisational skills, attention to detail and ability to lead a large team.
• Positive and upbeat attitude.
• A high level of personal integrity.
• A strong work ethic with a passion for exceeding expectations.
• Show respect and appreciation to all.
• Encourage and contribute toward a culture that supports everyone to be the best that they can be.

DESIRED SKILLS:

• Trained in how to train staff members.
• NVQ Level 3 required and Diploma/Degree preferred.
• Personal Licence Holder.

Please Note: You must be aged 18 or over and have the right to work in the UK to apply.