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Events Planner - Fife

Employer
Levy
Location
St Andrews, Fife
Salary
Competitive
Closing date
8 Feb 2023
Events Planner - Fife

What we'll give:

Event Planner

  • 25,000 per annum, 40 hours per week
  • 5% discretionary annual bonus
  • Compass exclusive offers on PerksAtWork
  • Learning and development opportunities for growth within the business and wider Compass Group
  • Relaxed dress code - ability to dress for your day
  • Fresh fruit/tea & coffee
  • Holiday buy back scheme to purchase up to an additional 10 days of annual leave
  • Free eye test and discount towards new lenses
  • Fantastic employee recognition programmes - we value our people
  • Flexible working, to allow you to be in control of the hours you work
  • Quarterly team events & incentives
More about the role:

Reporting to our Operations Manager some of your duties will include but not be limited to:

  • Work with our iconic venues to organise and support the delivery from - end to end - of bespoke golfing tour packages
  • Develop and maintain excellent levels of product knowledge across the UK & Ireland and regularly share knowledge with Operations Manager and Sales team
  • Liaise and assist with customer requirements pre-event, on-day and post event and representing as the face of TESA for end-to-end delivery of customer programmes on the day
  • Set up all events, facilities, documentation, guides and any other literature relating to the programmes with the support of marketing function
  • Provide day to day liaison with courses, hotels, venues, transport and all other invested parties pre-season and throughout the season as requested by and in order to support Golf Services Manager
  • Manage a close and professional relationship with our suppliers developing strong repour with the relevant contacts and teams
  • Regular team meetings and 1-2-1's with the Operations Manager for ongoing development
  • Assigned project tasks for the off-season in line with KPIs
Who you are:

Essential:

  • Be organised with a keen attention to detail
  • Have at least 1 year of hands-on operational experience within an Events led company
  • Have a positive and proactive mindset
  • Enjoy working within a fun, energetic and buzzy environment
  • Bring innovation and ideas to the team, being proactive in decision making
  • Be a strong communicator across all mediums - we need confidence and can-do attitude
  • Ambitious and driven with a clear determination and belief to install these qualities to other team members
  • Have a firm understanding of how to use event management programmes and be fully competent with the full Microsoft Office package
  • Be a team player, we have a strong element of focus on team work so you must be prepared to get stuck in and be involved
  • Enjoy building relationships with clients and delivering legendary experiences for our customers
What you'll be doing:

The Experience St Andrews is a provider of luxury golf tours which guarantees your round on the Old Course, St Andrews, though our appointment as an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust.

As a member of the TESA Event Management team, you will be delivering an outstanding customer experience to both our customers and suppliers. You will be on the front line of our business will be responsible for encouraging customer loyalty and ensuring the TESA brand values are represented at all times. Working as part of a talented, ambitious, and highly collaborative team you will be the first point of contact for any pre and post travel questions, queries and front-line complaints; communicating with customers and suppliers via telephone, email, chat and social media.

This role would suit a very organised, proactive and driven Event Planner with local golf experience and knowledge who would like the opportunity to build and develop their skills and be responsible for the delivery and management of all assigned clients and golf tour programmes as well as other assigned areas of responsibility.

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