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Hall Porter/Concierge - Forest Row, East Sussex

Employer
Elite Hotels
Location
Forest Row, East Sussex
Salary
£21,060 plus share of service charge* (approx. £1440 per annum)
Closing date
8 Feb 2023

Hall Porter/Concierge - Forest Row, East Sussex 

Hall Porter/Concierge Overview

Working as part of the Guest Relations team, you will be responsible for the meet and greet of all guests. You will have a friendly and approachable manner, maintaining your professionalism at all times. You will often be the main port of call for guests’ queries and on occasion will provide support to the reception team during busy periods.  You will handle guests’ luggage, car parking, booking of taxis and/or restaurants and maintaining the presentation of the lobby area. 

Hall Porter/Concierge Key Attributes

  • Excellent level of customer service
  • Well groomed and able to maintain smart appearance
  • Able to deal with a wide range of issues, maintaining your own calm demeanour at all times
  • Be fit and capable given physical demands of the role
  • Possess a “can do” attitude, being able to work on your own initiative as required
  • IT literate

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

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