Receptionist - Roehampton, London

Receptionist - Roehampton, London

Reporting to the Front of House Manager

Salary: £25,800 per annum based on a 40 hour week on a varied shift pattern to include some weekends and evenings. Part time work would be considered.

The role of a Receptionist is to deliver great service and as such the individual in this position must be professional at all times; have limitless enthusiasm; be flexible; willing to embrace change and challenges; and have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception to the membership, their guests and visitors to the Club.  This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment.  They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service

Key attributes:

• Professional at all times
• Have limitless enthusiasm
• Be flexible; willing to embrace change and challenges
• Have a commitment to deliver excellent service at both the Health Club and Clubhouse Reception, to the members, their guests, and visitors to the Club.

This person will take pride in their place of work and always look at how the delivery of that service to members can be improved within that environment. They will assist in the efficient and effective daily running of the facility. They must be seen to be living the clubs core values of:

Professional Integrity, Belonging & Enjoyment, Excellence in Performance and Member service.

Requirements

• Personable manner
• Team player
• Excellent communication skills with excellent written and spoken English
• Smart appearance
• Punctual
• Reliable
• Excellent IT skills
• Ability to work on 7-day rota system between both the main Clubhouse Reception & Health Club Reception
• Live within proximity to Roehampton Club
• Have a keen interest in sports, health & fitness

The above job description is not exhaustive, and you may be required to carry out tasks as specified by the Club that are outside the content of your job description on occasion.

Benefits include:

Overtime or lieu time for additional hours worked, uniform, meals whilst on duty, parking, use of facilities including gym, pool and golf, 2 additional days life leave per year, generous staff referral scheme, £500 Staff Fund paid twice yearly and generous pension scheme after a qualifying period, ongoing training and development.