Could you bring your spark to Compass Group UK&I? Here's what you need to know before applying:

Your key responsibilities will include:

• This role is a 6mth fixed term contract with a high chance of it becoming a permanent Contract before the end.
• Provide a friendly and professional point of contact for customers for any queries or concerns.
• Handle incoming calls and manage outgoing calls as required.
• Liaise with wider team members to ensure the best resolution, consistent with the contract.
• Completing administration tasks that relate to the contact, including assigning contract colleagues and sub-contractors to service requirement tasks, payroll, general admin etc.

Our ideal Helpdesk Administrator will:

• Exceptional customer service and administration skills
• Previous experience in a similar administrative/customer service role
• Excellent communication skills
• Exemplary attention to detail
• Self-motivated, enthusiastic and professional
• The proven ability to work under pressure and deal with challenging situations
• The ability to make decisions, take ownership and use your own initiative to resolve problems.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0811/77963001/52528134/WJ

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

We're currently recruiting a dedicated Helpdesk Administrator to help ensure the smooth running of the operations in Compass Group UK&I on a full time basis, contracted to 37.5 hours per week.

As a Helpdesk Administrator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.