Conference and Banqueting Operations Supervisor
- Employer
- Hilton Hotels
- Location
- Birmingham, West Midlands
- Salary
- Competitive
- Closing date
- 5 Dec 2022
View more
- Sector
- Restaurant, Catering & Hospitality jobs, Supervisor, Waiting Staff, Retail jobs, Retail Assistant
- Job Type
- Contract
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Conference and Banqueting Operations Supervisor
This is the occasion you have been waiting for
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS
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Hourly Rate of £10.50 per hour on a 39 hour/ week contract
Smart uniform provided and laundered
Free, healthy and high quality meals when on duty
Grow your Career your next position could be as a Conference and Banquet Operations Manager
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Free car park
Subsidised Taxi between 12am and 7am
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
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Supervise Conference and Banqueting operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Conference and Banquet Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
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Previous Conference and Banquet experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
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Experience in the hotel industry
Experience in supervising and/or delegation
Willingness to develop team members and self
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