Housekeeping Supervisor - Richmond Hill Hotel- Housekeeping

Thrilled to be part of one of the Hospitality Industry's Best Employers? We are extremely proud to have been highlighted as one of the Top 14 Best Places to Work in Hospitality. So, if you're looking for an inspiring journey where no two days are the same, with a lot of ongoing growth and opportunities, come and join our Richmond Hill Hotel team.

We’re an award- winning independent, destination loved hotel, restaurant & bar pouring incredible experience, creative imagination, and heart into delivering hill-top magic for our guests. Our team is at the heart of everything we achieve at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our amazing stars put in. We’re committed to creating a comfortable place for our team to work and we’re overjoyed to have twice been finalists for ‘Employer of the Year’ and won a People award for our ‘Team Engagement’.

We are looking for exceptional Housekeeping Supervisor to join our team.

What's in it for you?

Exceptional people deserve to be recognised and rewarded, and in addition to an industry leading salary, you can expect an extensive benefits package including:

- access to hundreds of online freebies & discounts; - free health cashback plan for you and your family; - extra day’s holiday for every year you work for us (up to 5 additional days); - salary sacrifice schemes to help you buy a bike, laptop, or gym membership; - our team can use our onsite gym; - bespoke career development through internal and external training schemes - flexible working patterns as well as much more…

Is this Housekeeping Supervisor role right for me?

We’re looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for originality, proactive thinking and understanding in our team members.

As a Housekeeping Supervisor, you are responsible for task assignment and supervision of Room Attendants and Linen Porters to deliver a quality product and above all an excellent guest experience. You are integral to the department for the monitoring of standards and performance and is embodied in taking ownership and responsibility for their assigned section and staff through:

• Regular inspection of guest bedrooms to ensure they meet standards for cleanliness and condition.
• Be aware of all room categories and available amenities.
• To check that queue rooms are acknowledged, prioritized and being returned in a timely manner.
• To cover all jobs within Housekeeping which may include cleaning and office coordination duties as and when required.
• To pay special attention to any additional cleaning or maintenance required in all rooms including areas specific to outside contractors such as window cleaning.
• To continually check the work of Room Attendants and Floor Porters and to provide remedial training assistance or take suitable corrective action in cases where a member of staff's work is below the required standard.

For this role, you’ll also need:

You will be an excellent team player and have excellent communication and customer care skills. You will have pride and attention to detail in your work and be flexible, able to use your initiative and organise your daily activities well.  Ideally, you will have proven experience within a role within a similar environment.

What next?

Send in your application, we can’t wait to see it! All applicants must be eligible to live and work in the UK.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK.  Documented evidence of the eligibility will be required from candidates as part of the recruitment process.