Reservationist - Hook, Hampshire
- Employer
- Elite Hotels
- Location
- Hook, Hampshire
- Salary
- Salary up to £21,898 per annum plus Service Charge (approx. £1300.00 per annum) / 40 hours per week
- Closing date
- 15 Dec 2022
View more
- Sector
- Hotel jobs, Hotel Porter, Hotel Receptionist, Reservations Manager
- Job Type
- Full Time
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Reservationist - Hook, Hampshire
As our Reservationist you will be joining a dynamic team dealing with sales enquiries via telephone or email. You will ensure all guest room bookings and dinner reservations are dealt with in a flawless and professional manner using our Property Management System; Opera. You will liaise with the reception team and be responsible for your own administration.
Key Responsibilities:
- To answer all incoming reservation calls, securing direct business
- To respond in a timely manner to all email enquiries
- To convert online business to maximise sales and revenue
- To keep the customer database updated at all times, ensuring relevant profile notes are added
- To ensure all business is balanced and produce End of Day Report
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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