Position: Soft Play Assistant

Salary: 19,760 per annum

Location: The Walnuts Leisure Centre, Lych Gate Road OrpingtonBR6 0TJ

Job Type: Full Time 40 hours per week (Will include late and weekend shifts)

Closing Date: 12th December 2022

Key Duties include:

• Greet and serve customers in a friendly manner on arrival and explain rules and procedures
• Ensure customers have a valid receipt for the number of children entering the facility
• Aim for 100% customer satisfaction on every visit and take every reasonable action to ensure this. Record compliments and complaints by following the QMS procedures
• Wear correct clean uniform with name badge
• Conduct yourself in a professional manner at all times
• Ensure the area is safe, clean and warm before customers enter
• Undertake safety inspections and cleaning inspections.
• Undertake cleaning duties.
• Keep work areas clean and presentable at all times
• Report defective services, equipment and facilities
• Assist in the supervision of the play area and ensure that children are playing safely and adhering to the Rules of Play
• Monitor usage and assist children in distress
• Assist First Aid staff with accident management
• Help to conserve energy

Desirable Skills & experience:

• *Excellent customer service
• *Knowledge of Health and Safety procedures
• *Coordinating children's activities
• *Maximising sales opportunities
• *Basic food hygiene certificate preferable, but not essential, full training will be provided.
• *Enhanced DBS will be required

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

* Free access to Mytime Leisure & Golf for you and one other.

* 30 days annual leave (including bank holidays).

* Holiday purchase scheme.

* 20% off food and beverage and free hot drinks.

* NEST pension.

* Exceptional achievement award scheme.

* Employee discount & salary sacrifice schemes.

*All offers of employment are conditional upon you signing the contract of employment and:

* Satisfactory health clearance;

* Two satisfactory references;

* Proof of attainment of qualifications;

* Evidence of your right to work in the United Kingdom; and

** Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

*Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. *