Customer Service Host (Ticketing support) - Oxford, Oxfordshire

Are you great with customers, but looking for something a little bit different? We’re looking for customer-focussed  staff to join our ticketing and sales team. 

The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows.  We are passionate about great shows and our ambition is to help them find the largest possible audiences.

The Customer Service Host will deliver an enhanced level of customer service primarily during a reduced counter opening time of up to 90 minutes pre-show. They will sell tickets and  provide information about the production, the theatre, and the local vicinity while optimising sales and acting as the sole point of contact for any ticketing queries. 

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events. 
Please note you will be required to be available over the festive period.

Previous experience in theatre is not required and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. 

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.