Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Manager to join our team based in Leeds. You will be working on a part-time, permanent basis, and in return receive a competitive salary.

About us:

Individual Restaurants are one of the UK’s leading privately owned restaurant groups with 30 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva Blu, Piccolo and our iconic Bar & Grills.

We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry.

Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit”.

We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team!

The role:

As a Reception Manager you will represent the brand and welcome the guest on arrival. You will be responsible for managing the reception team ensuring they provide excellent customer service meeting the company’s standards whilst maximising sales. You will ensure the smooth running of the reception with all areas operating a high-quality service.

What will you be doing as our Reception Manager?

- Meeting and greeting clients and take them to their seats
- Managing a team to ensure they promote company standards
- Scheduling, managing and controlling the Restaurant Reservations via the reservations system, maximising revenue potential of bookings
- Ensuring all large party deposits are paid and their special orders and requirements are met
- Actively promoting and developing sales awareness within the team
- Keeping the reception area tidy and the focal point for guest’s arrival
- Having maximum knowledge of all products, service standards, procedures and company policies

What are we looking for in our ideal Reception Manager?

- A passion and energy for people skills and flair for delivering excellent customer service
- Must be very friendly and professional in approach
- The highest standards of personal grooming, appearance and posture
- At least one years of experience working in hospitality

Benefits of becoming our Reception Manager:

-30% off your total food and drink bill at any of our restaurants, any time.

-Access to up to 40% of your earnt wages, savings and financial wellbeing tools through our partners at Wagestream

-Opportunity to develop and achieve industry recognised qualifications through our apprenticeship programme

-Competitive rates of pay – we pay the best to get the best

-Career paths, progression and training through our in house training Academy

-3% employer pension contribution

-15% off at Iceland Foods

-100% of gratuity and service distributed to the restaurant team

Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum, Immigration & Nationality Act 2006).

If you have the passion and drive to be the best and would like to join our family as our new Reception Manager, please click ‘apply’ today. We would love to hear from you!