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Night Porter/Receptionist - Macdonald Berystede Hotel & Spa - Ascot, Berkshire

Employer
Macdonald Hotels & Resorts
Location
Ascot, Berkshire
Salary
£10.50 per hour to £11.00 per hour
Closing date
20 Oct 2022
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Job Details

Night Porter/Receptionist - Macdonald Berystede Hotel & Spa - Ascot, Berkshire

About us:

The Berystede Hotel & Spa in Ascot is a beautiful, accessible, four-star hotel near Windsor, surrounded by splendid gardens. Supreme comfort abounds in over 120 well-appointed bedrooms and expansive suites, offering the chance to spend the night in our magnificent turret rooms. Our soothing spa facilities complete the picture of a serene country retreat. We are less than an hour from central London by train and close to the M3, M4 and M25 motorways.  

Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.

About a role:

As our Night Porter/Receptionist, you will be vital in delivering an outstanding experience to all our guests.

We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach and a meticulous eye for detail. You enjoy being part of a busy team but also have the drive to build a strong team, always keen to deliver the highest standards and exceed our guests’ expectations.

Outline Job Description:

  • The supervision & security of the hotel between 11 pm and 7:00 am
  • To manage the smooth running of the night audit procedures and reception back office
  • To carry out Reception duties arising out with the regular working hours of the reception staff.
  • Personal protective equipment to be worn/used in line with company guidelines.
  • Post all income and guest charges not processed during the receptionist’s shift.
  • Compile complete supporting documentation relating to each day’s business to be passed to the Accounts Department.
  • To check all balancing of daily business posting and monies received and processed by a reception.
  • Ensure conference and meeting rooms are consistently set to the company standard and all essential work is completed by 7 am.
  • Ensure conference and meeting rooms are consistently set to the company standard and all essential work is completed by 7 am.
  • To carry out hotel night security & car park patrols at the agreed times.
  • Ensure only residents are on the premises once all functions have finished.
  • Ensure the hotel’s public areas are clean and tidy during the shift.
  • Report any maintenance defects to Management immediately

Salary: £10.50 per hour to £11.00 per hour

Min 6 months of experience

Benefits:

  • Competitive rates of pay at all levels
  • Uniform provided
  • Accommodation available on request
  • Parking available on-site
  • Free meals when on duty
  • Generous discount on regular room rates
  • 25% off food, drink, and spa treatments across the group
  • 20% discount on golf
  • Free use of our leisure, pool and gym facilities at off-peak times
  • Auto-enrolment into our pension scheme and life assurance
  • Access to the Employee Assistance Programme through Hospitality in Action
  • Wagestream app offering a real-time view of accrued pay and access to it

 

Company

Whether it's a Highlands adventure, an escape in the Lakes or family fun on the south coast, Macdonald Hotel's collection of hotels and resorts in the UK & Spain, suit everyone.

With over 30 locations across the UK, our hotel collection offers rural escapes and city adventures; fabulous food and delicious drinks; plus, perfect venues for weddings and events and friendly, attentive service, whatever the occasion.

Find Us
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Macdonald Hotels & Resorts
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