We are looking for a Duty Manager to assist in overseeing the operation of one of our busy shops venues. As a Duty manager you will be required support the Venue Manager to ensure the overall profits, success and smooth running of the venue by maintaining a fantastic memorable guest experience, which will delight our families. You will lead your team to deliver exceptional customer service and bring a refreshing outlook to our retail department.

Purpose of the role

As a role model, lead and motivate your team to ensure exceptional customer service is delivered at all times
Have a proactive approach to sales and service, providing on the job coaching to help your team to provide a fast, friendly and efficient standard of service
Effectively implement sales strategies
Set high standards in team performance, leading by example to ensure that every opportunity to up sell is achieved
Effectively manage team rosters
Assisting the manager to ensure control of stock ordering, gross profit, team and rotas
Supporting the department with team selection and recruitment 
Adhere to all H&S and Food Safety regulations 

What are we looking for?

Has previous experience in a similar role, preferably within a retail shops environment
Creates and environment for creativity and innovation 
Previous cash handling experience 
Self motivated 
Strong communication skills 
Committed team player 
Have a problem solving attitude
Interested?
If this role sounds perfect for you, we would love to hear from you. To apply, please follow the link below where we will take your details and ask you a few questions to help us find out a little bit more about you. This should take around 5 minutes. Someone from our Recruitment Team will then be in touch.
We look forward to hearing from you!

The benefits of working with us:Subsidised OFSTED Nursery facilities available on resortAccommodation available in many of our resorts if you don't live locally20% off food in our restaurants and take away.Subsidised food and drinks in our team diners.Regular team incentives with great rewards.Opportunity to earn bonuses when you refer friends to join our great teamHolidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner HotelsUse of Pool and many other Leisure facilities.Funded qualification development opportunities from Level 2 to Masters Degrees forpermanent team members.Access to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etcFantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchasesTeam Member of the Month AwardsInstant Recognition schemes with great rewards through our busiest timesLong Service awards for permanent team members