Skip to main content

This job has expired

CSA over 18 evening - Tenpin - Acton

Employer
Tenpin Ltd
Location
London (Central)
Salary
£5.00 - £9.50 per hour
Closing date
12 Oct 2022

Job Details

Join our team!


TENPIN IS NOT JUST ABOUT BOWLING...


We are all things entertainment!  We've got Arcade Machines, Pool Tables, Cocktails, Pizza's and Burgers! Oh and not to forget our Karaoke rooms... Whether your favourite tune is Kanye or SClub 7 you can sing your heart out all night with us!


A career at Tenpin is like no other. Build Your Future. The opportunities are endless, and the benefits are pretty cool too!


As a Team Member for Tenpin, your goal is to make sure our Customers have an EPIC experience when they visit us!


Whether you are pulling a pint at the bar, checking customers in at reception, serving them on the lane or hosting a party (How about a quick song on the karaoke to get the party started?) A career at Tenpin is just as fun as it sounds. 


What we need from you?


General
  • To greet customers in a friendly and courteous manner
  • Be a point of contact for any customer questions or concerns, reacting to and resolving as quickly as possible
  • To be familiar with all products within all areas of the centre and to have full knowledge of all current promotions
  • To constantly be alert to all sales opportunities and actively seek to offer products and services available to meet customer needs
  • To strive to constantly achieve operating standards
  • To host and entertain individuals and parties to a high standard of service
  • To participate fully with birthday parties and any other amenities within the centre where needed
  • To ensure that all customers use correct safety procedures whilst using the facilities
  • To ensure that the lanes area is always clean and tidy
  • To ensure that the arcade machines and machine areas are kept clean and tidy
  • To support with general cleaning tasks where required
  • To report and escalate any general repairs and maintenance to the management team 
Reception
  • To be able to competently operate Reception, including the booking systems, tills and PDQ devices
Food
  • To ensure that you are fully aware of Food Hygiene regulations and work in a clean and safe manner to minimise the risk to customers and colleagues
  • To ensure that all areas where food and drink is prepared are kept clean and tidy
  • To cook and prepare food in line with Company specifications and requirements
  • Ensure used food trays are collected from around the site when finished and clean tables where required
Bar
  • To have full knowledge of all drinks and prices
  • To ensure that you are fully aware of the Weights & Measures Act and all Liquor & Licensing Laws
  • To ensure that the bar area is always clean and tidy
  • To serve on the bar, including making and pouring drinks and processing the transitions on the till system
  • Ensure empty glasses are regularly collected and returned to the bar  
Personal Standards
  • To attend and participate fully in all team meetings as requested by the Management Team
  • To attend and participate in all training sessions as requested by the Management Team
  • To take personal ownership for the achievement of all objectives as agreed at the annual appraisal and / or feedback from meetings
  • To ensure personal appearance, uniform and behaviour is always to company standard
  • To ensure that all possible steps are taken to minimise or prevent loss or damage to company property or assets, including information
  • To ensure fair and equal treatment to all individuals in line with legislation and company policy
  • To lead by example and encourage all colleagues to participate and work together
  • To carry out any additional tasks, as requested by member of the Management Team or above
  • To complete all Company training to the required standards and in a timely manner
Key skills
  • Full of determination, enthusiasm and patience with the ability to organise and multi-task
  • To strive to achieve a “nothing is too much trouble” attitude
  • Able to provide high levels of customer service and have strong communication skills
  • Fully flexible around working pattern (evening and weekends will be required)
  • Be approachable and helpful
  • A strong team player

                Leave no pin standing... BENEFITS!

                •        Tenpin Treats – Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors (subject to conditions)
                •        Wagestream
                •        Free Bowling (subject to conditions)
                •        Free Food (subject to conditions)
                •        Enhanced Maternity, Paternity, Adoption leave (subject to conditions)
                •        Medicash Health Care Cash Back Scheme (subject to conditions)
                •        Employee Assistance Programme (access via Tenpin Treats)
                •        Life assurance – 2 x annual salary
                •        Long Service Awards
                •        Recommend a Friend Scheme (subject to conditions)
                •        On the Spot Rewards

                This is Tenpin. Where the everyday is epic, the virtual becomes reality and where you are Player 1. The game is on and we can’t wait to have you join our team!

                Ready to bowl us over?

                Company

                Tenpin Ltd (part of Ten Entertainment Group Plc - www.tegplc.co.uk) is one of the UK's largest bowling operators, with 40 entertainment centres spread across the UK.

                Tenpin Ltd has recently been acknowledged as a "Best Workplace" by Great Places to Work(r) in 2017 and currently holds Investors in People accreditation GOLD standard.

                We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. 

                With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years.

                Bowling is a fantastic leisure activity, our sites have licensed food bars, American pool, and state of the art arcade areas. Not to mention Sector 7 our laser combat arena and our Pingo's soft play areas.

                Do you fancy being on the Winning Team?

                Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on board!

                Company info
                Website
                Mini-site
                Tenpin Ltd
                Telephone
                02034 410700
                Location
                Aragon House
                Milton Keynes
                Bedfordshire
                MK43 0EQ
                GB

                Get job alerts

                Create a job alert and receive personalised job recommendations straight to your inbox.

                Create alert