Accommodation Team Leader - Skegness, Lincolnshire
At Butlin's, we're all about fun, excitement and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult Only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other - we think you'll fit right in!
About the role
Primarily duties and responsibilities include:
Ensuring the exceptionally high standards of cleanliness within our units of accommodation are met
Keeping to tight deadlines ready for our guests to check in
Resolving any guests queries or concerns
Ensuring compliance with Health and Safety procedures
Lead and motivate a team to deliver excellence.
Ensuring all necessary Company paperwork is completed in line company policies and procedures.
Providing an atmosphere where the team feels respected and rewarded and communication is open and honest.
Follow through on any performance issues and ensuring the team is trained coached and mentored.
The ideal candidate should:
Have a passion to succeed and deliver exceptional customer service in a results driven environment
Have a problem solving attitude.
Be able to focus on the detail and prioritise to ensure the biggest positive impact.
Strong communication skills to allow good relationships between guests and team
Ability to lead and motivate a team in a high pressured environment
Have the ability to work from the direction of the Head housekeeper and own initiative.
If this role sounds perfect for you, we would love to hear from you. To apply, please follow the link below where we will take your details and ask you a few questions to help us find out a little bit more about you. This should take around 5 minutes. Someone from our Recruitment Team will then be in touch.
We look forward to hearing from you!