Duty Manager - Customer Services (Part Time) - Harrow, London

Aspire Leisure Centre
Harrow, London (Greater)
Up to £23,690 FTE
Closing date
20 Oct 2022
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Job Details

We are looking for a Duty Manager (Customer Service) to join our team on a part time basis. As well as managing the Customer Service Team, you will work in line with the centres operating and marketing plan to meet designated key performance indicators including customer retention and sales.

The ideal candidate will have experience in managing a team in a customer service environment, excellent communication and organisational skills, as well hold a RLSS Pool lifeguard Qualification or have the ability to obtain with appropriate training.

If you enjoy working in a fast-paced environment, have supervisory experience and are driven by delivering the best customer service, then this could be the role for you. 

Working hours are:

24 hours per week (3 shifts on rota: Tuesday, Wednesday, Friday and Saturday).

Additional hours / overtime will be available.

Aspire offer the following benefits as part of employment with us: 

  • Uniform
  • 27 days holiday plus Bank Holidays (TOIL if you work on a Bank Holiday) 
  • Various training & development opportunities 
  • Leisure Centre membership for you and your family
  • Pension contribution 
  • Employee Assistance Programme


Aspire Leisure Centre is the first fully integrated Centre in Europe for disabled and non-disabled people. Facilities at the Aspire Leisure Centre include:

  • A 25-metre swimming pool with ramped access for wheelchair users. With a water temperature of 31 degrees
  • A fully inclusive Inclusive Fitness Initiative approved fitness studio.
  • A sports hall
  • Schwinn cycling studio and meeting room facilities
  • Dance studio (national home to the internationally acclaimed integrated dance company Candoco).

Aspire are an Investors in People employer and have been listed in the Sunday Times Top 100 Not for Profit Companies to work for 4 years running.

Find Us
020 8420 6716
Wood Lane
United Kingdom

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