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Night Receptionist - Monmouthshire

Employer
Delta Hotels By Marriott – Country Clubs & North West Cluster
Location
Chepstow, Monmouthshire (Sir Fynwy)
Salary
Competitive hourly rates of pay, leisure facilities membership, free meals whilst on duty & a global Marriott discount program
Closing date
19 Oct 2022
Night Receptionist - Monmouthshire

Job Number 22164229
Job Category Finance & Accounting
Location St. Pierre Marriott Hotel & Country Club, St Pierre Park, Chepstow, Wales, United Kingdom
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. 

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Perform other reasonable job duties as requested by Supervisors.

We offer our associates;

  • Competitive pay for every hour worked plus potential gratuities
  • Meals on duty
  • Leisure membership at the hotel
  • Global hotel room discounts for Marriott and it's brands
  • Worldwide food and drink discounts
  • Complimentary uniform
  • Inclusive car parking

St Pierre Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking, and generous global hotel and product discounts for you, your friends and family. This four star hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development.  Marriott International is the worlds' largest hotel company and provides associates with exciting long term career opportunities.

Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same.  With an exciting blend of guests, our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilities and great dining at our hotel's two outlets. 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

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