Front of House Team Member /Duty Manager
Paddington | Front of House | Permanent Contract | Full time
Up to £23,000 depending on experience
40 hours per week
Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Front of House Team Member at our Paddington club, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
Support the smooth running of our reception and café areas
Help us create a friendly, relaxing and professional environment
Provide exceptional and efficient customer service to everyone who visits our club
Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
As a Duty Manager at our Paddington Fitness & Wellbeing Club, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
Be responsible for the smooth running of our club
Care about our members, ensure they're happy and seek opportunities to build rapport
Lead our colleagues and maintain quality standards in all areas
Conduct tours for prospective new members, selling the benefits that only we can provide
Oversee health and safety, and resolve any issues as quickly and efficiently as possible
Help achieve sales targets
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.