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Food and Beverage Director

Employer
Jurys Inn
Location
Oxford
Salary
Competitive Salary
Closing date
18 Oct 2022

Job Details

We Welcome Happy #happyistheplacetobe
Jurys Inn

We have a great opportunity for a Food and Beverage Manager to join the group at Jurys Inn Oxford.

We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.

Experience we expect -
• Department Manager or exceptional Duty Manager looking for their first HOD role
• Background in branded hotels or restaurants is preferred – so you will understand how we work and settle in quickly
• Excellent Customer service skills, standards driven, good organisational skills
• To be able to make decisions in a fast paced environment and to enjoy it
• To be great at up-selling – anticipating customer needs as well as improving the bottom line
• To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
• To be able to communicate to and motivate your team providing day to day leadership and direction
• Be able to use computer systems – we use Opera, SAP and Micros. (for the occasional time you do get a desk)

Your responsibilities will be:
• Manage the daily operations of the Food and Beverage Department.
• To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times.
• To plan and ensure the hotel is ready for the days business – preparing for the morning meeting and sharing information with the team
• To ensure customer satisfaction through establishing and maintaining quality control standards for products & services offered to the customers. They will be checked by our mystery guest.
• Ensure the control of costs and productivity.
• Keeping the team up to date about departmental, hotel and company activities through daily communications
• Develop sales plan in line with annual budget, maximising sales through up selling, using incentives and promotions.
• Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes.
• To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities.

Why come and work for us

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Happy Rewards – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support

Company

We’ve come a long way since we opened our first hotel in 1993; Jurys Inn & Leonardo Hotels UK & Ireland now operates over 50 hotels. With approximately 4,000 employees and 5 brands we are a dynamic, innovative and fast-growing company with plenty of opportunities to grow and develop your career. 

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality and experience – it is all about how you interact with others and how you can demonstrate our values:

Consistent, Friendly, Genuine, Positive and Willing

Company info
Mini-site
Jurys Inn

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