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Conference and Banqueting Operations Host

Employer
Hilton Hotels
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
26 Sep 2022
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Conference and Banqueting Operations Host

A Conference and Banquet Host is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.



What will I be doing?

As a Conference and Banquet Host, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Host will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage Conference and Banquet set-ups
  • Ensure guests are billed accurately
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Comply with company brand standards
  • Strive to achieve departmental targets as part of the team
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Assist other departments wherever necessary and maintain good working relationships
  • Be environmentally aware
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