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Breakfast Host/ess  

Employer
Hilton Hotels
Location
London, Greater London
Salary
Competitive
Closing date
26 Sep 2022
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Breakfast Host/ess  

Shifts generally starts at 6am 

Hourly rate: £11/hour plus service charge of £4,500 - £5,500/year 

Conrad London St James is in the centre of London and?one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.  

Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of: 

The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub  The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside  The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques  The Orchard, for afternoon teas and lighter meals   

Attached is a video of our General Manager showing around the hotel.

Introducing Luxurious Elegance in London - Conrad London St.James - YouTube

 

What will I be doing?

As a Breakfast Host/ess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Breakfast Host/ess will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcome guests in a polite and friendly manner Coordinate seating for customers Up-sell with latest departmental incentives Manage table set-ups Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events Follow cash handling procedures Manage guest queries in a timely and efficient manner Ensure compliance of brand standards Strive to achieve departmental targets Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for?

Positive attitude Good communication skills Commitment to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Food and Beverage and/or industry experience Experience with cash handling Knowledge of Food Hygiene Regulations  

About Conrad St James
Conrad London St James is now a finalist at the Cateys for best Group Hotel (the Oscars of UK Hospitality!).We are in the heart of London between Buckingham palace and Houses of Parliament and?one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.  

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