Shifts generally starts at 6am
Hourly rate: £11/hour plus service charge of £4,500 - £5,500/year
Conrad London St James is in the centre of London and?one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.
Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of:
The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
The Orchard, for afternoon teas and lighter meals
Attached is a video of our General Manager showing around the hotel.
Introducing Luxurious Elegance in London - Conrad London St.James - YouTube
What will I be doing?
As a Breakfast Host/ess, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Breakfast Host/ess will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Welcome guests in a polite and friendly manner
Coordinate seating for customers
Up-sell with latest departmental incentives
Manage table set-ups
Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous Food and Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations
About Conrad St James
Conrad London St James is now a finalist at the Cateys for best Group Hotel (the Oscars of UK Hospitality!).We are in the heart of London between Buckingham palace and Houses of Parliament and?one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.