Assistant Night Manager  

Employer
Hilton Hotels
Location
Dunblane, Stirling
Salary
Competitive
Closing date
17 Oct 2022
You need to sign in or create an account to save a job.
Assistant Night Manager  

Salary; £23,000 P/A, Hours worked over 4 days, Relocation Support 

 

Check-in into a world of opportunities

 

WELCOME TO A WORLD OF OPPORTUNITIES - Everyone is made to feel valued and appreciated at our hotel. When it comes to training and support, nothing is ever too much. We always look out for each other here and everyone feels they can be themselves in and out of the workplace.

A WORLD OF REWARDS

    Salary ranging from £23,000 P/A Smart uniform provided Free meals when on duty Complimentary Gym and Pool access  Grow your Career your next position could be as an Assistant Food and Beverage Manager Personal Development programs are designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing (https://cr.hilton.com) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking Guest Experience Day Dinner in Kailyard by Nick Nairn after successfully passing probation Short Term accommodation to support your relocation from another area of the UK Modern and inclusive Team Member’s areas
What will I be doing?

As Assistant Night Manager, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Assistant Night Manager must perform the following tasks to the highest standards:

  • Complete Night Audit duties including managing our end-of-day banking, producing reports, ensuring accuracy, and reporting any anomalies
  • Investigate any anomalies found between daily reports and takings
  • Train the Night Managers in ensuring the accurate completion of systems and processes
  • Assist the Night Manager in emergency situations
  • Check-In any late arriving guests to the hotel
  • Delegate tasks to the Night Porter’s on Duty
  • Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitoring trends, with a focus on continuous improvement
  • Serve as a point of contact for regular and important guests
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy
  • Represent the Night Manager and other senior managers in their absence, taking full responsibility for the hotel
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Compile adequate handover to Early staff / Duty Manager
  • Attend appropriate training courses, when needed, and assist with the Night Team's training and development efforts
  • Demonstrate current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area
  • Act in accordance with policies and procedures when working with front-of-house equipment and property management systems
  • Conduct Health and Safety Checks and Night Walks
  • Maintain a good status awareness of all hotel areas
What are we looking for?

Assistant Night managers serving Hilton brands are always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Pride in ensuring the accuracy of work and encouraging Team Members to do the same
  • Strong analytical skills
  • Computer literate, with particularly strong knowledge of MS Excel
  • Understanding of the responsibilities of other areas within the Finance Department
  • Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience of working in a hotel Finance Department
  • Previous experience working in Front Office or hotel outlets
Want to know more about this job?

Contact Joseph directly in our Recruitment Team at Joseph.Rapheal@Hilton.com

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

Maybe it’s all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs