Food and Beverage Assistant

Employer
Hilton Hotels
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
17 Oct 2022
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Food and Beverage Assistant

The Gild Bar is now recruiting for a part time Bar Asstant to join the team. You will work on the newly refurbished Gild bar which is on the ground level of the Hilton Birmingham Metropole hotel. If you have customer facing experience in a bar or restaurant envirmonement then we want to hear from you! Experience behind the bar would be an advantage.

 

Hours: 16/ week 

Pay Rate: £10/ hour

 

BENEFITS

•             Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)

•             Free meals on duty

•             Holiday: 28 days including bank holidays (increasing yearly)

•             Pension scheme

•             Discounted dental and health cover

•             High street discounts: with Perks at Work

•             Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)

•             Personal Development: programmes designed to support your career

•             24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub

•             Discounted LivingWell membership


What will I be doing?

You will be required to take and deliver customer orders and work to achieve departmental targets. You will provide a high level of service and able to serve customers quickly and efficiently at all times. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
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