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Linen Porter 

Hilton Hotels
Newcastle Upon Tyne, Tyne and Wear
Closing date
26 Sep 2022
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Linen Porter 

Here at Hilton Newcastle Gateshead, we overlook the Tyne Bridge and are less than a mile from Gateshead metro station and eight minutes from the A1 motorway. The Quayside area is a short walk away, home to the nightlife hotspots, Sunday markets and art exhibitions. Utilita Arena and St James’ Park are within two miles. Not forgetting our indoor pool with a sauna and steam room and our Windows on the Tyne riverside restaurant. Guests can meet in style in one of our thirteen meeting rooms and we offer bespoke family experiences for travellers below the age of twelve. 

Here at Hilton Newcastle Gateshead, we create heartfelt experiences for all our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career. 


Working 39 hours a week on a rate of £10 per hour.



    Hourly Rate of £10 Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Free Parking (depending on availability) Discounted Taxi when public transports are not available Modern and inclusive Team Member’s areas


A Linen Porter is responsible for ensuring hotel clean and dirty linen is managed in an appropriate way and that the Linen Porter are supplied with the correct products to service the rooms.


Set Shifts of; (flexibility will be required to cover holidays and peaks in the business)

Friday – 07:30-15:30

Saturday 09:00 -17:00

Sunday 09:00-17:00

Monday 07:30-15:30

Predominantly working as a linen porter but there may be occasions other duties will be assigned.


What will I be doing?

As a linen porter, you are responsible for ensuring organisation of all linen procedures in the hotel, clean and dirty, ensuring the room attendants are supplied with all linen as required. Specifically, you will be responsible for performing the following tasks to the highest standards:  

    Ensure cleanliness of linen room and service areas. Receive and count in clean linen from the linen supplier ensuring the delivery matches the consignment note. Report any missed items off the linen delivery to the housekeeping supervisor. Distribute the clean linen throughout the hotel linen stores. Undertake regular deep cleaning tasks Collect dirty bed and towel linen from the bedroom floors and cage up accordingly. Be environmentally aware Dispose of waste accordingly Carry out linen room duties such as cleaning, lint removal, washing cloths/shower curtains/mattress toppers Replenish housekeeping stock room and keep clean and tidy at all times Manage guest requests in a timely and efficient manner Manage master keys in his/her possession Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships


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