Guest Relations Manager - Tring, Hertfordshire

Employer
Champneys Health Spa
Location
Tring, Hertfordshire
Salary
£28,000 - £30,000
Closing date
14 Oct 2022
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Guest Relations Manager - Tring, Hertfordshire

Champneys Tring is the original spa influencer, the resort that started it all.

As Britain’s original health spa, it is a location that has provided the backdrop to a vast array of beauty innovations and wellbeing breakthroughs – where it has led, others have followed.

We know more often than not the guest experience starts with you. That’s why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.

The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service.

As a Guest Relations Manager you will ensure that each guest interaction is positive and informative. From time to time there is also a need for guest resolution, in these instances you will use your excellent communication skills to resolve the matter, act where appropriate and ensure that the team are fully briefed where corrective actin needs to be taken.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company where we share and believe in our vision you will also have access to the following;

  • Health, Wellness and Wellbeing incentives
  • Champneys experiences
  • App technology for all our essential forms
  • In house social media connecting our Champneys Family
  • Motivating, rewarding and engaging colleague events
  • Discounted stays for you, your friends and family at any of our Hotels or Resorts
  • Heavily discounted rates at our getaway Haven
  • Complimentary Spa Day
  • Exceptional discount on Champneys products
  • Great discounts on our partner products
  • Discounted membership to our exceptional health clubs
  • Access to Learning & Development aimed at job satisfaction and career advancement
  • Mental Health Awareness Days
  • Merlin Entertainments Attraction
  • Introduce a friend incentive
  • Long Service celebrations
  • Free parking
  • Professional Uniform

 

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