Front Office Associate - Wiltshire

Front Office Associate - Wiltshire

Job Number 22153529
Job Category Rooms & Guest Services Operations
Location Swindon Marriott Hotel, Pipers Way, Swindon, WILTSHIRE, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Swindon Marriott Hotel is looking for a Receptionist to join the Front Office team!

We are looking for passionate, dynamic and sociable Receptionist to join the world leading hospitality company. Swindon Marriott Hotel is firmly established within the area with picturesque views over the gardens and tennis courts and a range of facilities including: Cast Iron Bar & Grill, our signature restaurant, a fitness centre, an indoor swimming pool, as well as a steam room and sauna.  Our modern hotel also offers a pillarless ballroom, an enchanting garden and nine meeting rooms, ideal for everything from social celebrations to corporate meetings.

Located at the gateway to the Cotswolds, Swindon Marriott Hotel is situated close to the historic Old Town, the Swindon train station, Swindon Designer Outlet and the Steam Museum. This alongside convenient transport links to popular destinations like Bath, Oxford and Stonehenge makes it the perfect destination to cater for a whole range of guests.

Whether you are looking for your first role in hospitality or hoping to refine your skills in the art of hosting, at Swindon Marriott Hotel there is the opportunity to progress your career in a supportive environment!

As the Receptionist you will...

• Welcome guests during check-in and ensure they are comfortable in their home away from home 
• Be the first point of call for guests' questions or queries and be empowered to resolve any issues they may have
• Act as a local guide, providing information about the so guests can make the most of their visit
• Complete daily reports and checklists
• Embrace the Marriott culture!

A successful Receptionist is someone who...

• Is warm, friendly, a people person!
• Is a team player and an excellent communicator (verbal, listening, writing)
• Is a multi-tasker and can manage their time effectively 
• Is a proactive problem solver with a positive attitude
• Is flexible and can work various shifts

In return for your hard work, the Receptionist will receive... 

• Discounted stays at over 8,000 hotels worldwide!
• Opportunities to earn upsell incentives 
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Free use of Leisure Club facilities
• Wellness and mental health programmes
• 20 Holiday days, increasing with length of service
• Company sick pay after 6 months of service
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Half price cinema tickets
• Specially curated discounts in thousands of shops and discount in Swindon Designer Outlet
• Staff parties
• Free meal on shift
• Free car parking
• 150 recommend a friend scheme
• Service awards and recognition gifts

 

 

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.