Assistant Manager - Goods Way, London

LOCATION: London, UK, Good Way

REPORTS TO: General Manager

RATES: £14.50/h

JOB SUMMARY

The role of Assistant Manager is to support the site management team in delivering an efficient and effective service, making sure that our customers receive a service and experience that will always exceed their expectations. The will form part of the front of house leadership team to make each venue delivers world class experiences.

RESPONSIBILITIES

• Overseeing the stock take and deliveries and keep in line with budget
• Running service in the absence of duty management
• First Aid responsibilities in line with company training
• Trial potential new employees
• Customer experience excellence
• People skills management/ Clear communication skills
• Ensure there is a consistent high level of service, which goes beyond guests
• expectations
• Assess development needs and train staff accordingly
• Oversee the preparation and presentation of beverages according to company
• standards.
• Manage staff according to business demands
• Monitor cleanliness and hygiene
• Delivering on high service standards
• Ensuring compliance with all fire, licensing and employment regulations
• Undertake other duties commensurate with grade and role