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Door Host - Newark, Nottingham

Employer
Warner Leisure Hotels
Location
Nottingham, Nottinghamshire
Salary
Competitive
Closing date
12 Sep 2022
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Door Host - Newark, Nottingham

Door Host

Our Hosts play a very influential role in our success. When any guests arrive at our Restaurants you immediately set the tone for their experience going forward as you are their first impression.

Your role has high expectations you are expected to be warm and friendly for our guests whilst maintaining the organisation required to track where guests have been seated in the restaurant, being aware of any issues that may arise.

The fast pace of the main restaurant requires a team both mentally and physically strong. You are required to have the ability to remain focused while constantly problem solving under the spot light of our guests.

The importance of your appearance and representation of our business will be stressed. You are the first and last impression of the venue. You control the flow, set the mood, and create a lasting experience in the minds of our guests.

Requirements: 

Be knowledgeable of our product.
Welcome all and create a remarkable first and last impression.
The restaurant entrance should be hosted at all times, if you must walk away make sure someone is there to greet incoming guests.
Observe the guest's body language. Look for any upset guests or guests that need attention. Talk to these guests and take the proper steps to ensure their requests are met.
Have complete knowledge and be aware of all food and drink specials or any other promotions. Master all general knowledge of the local area including any upcoming special events.
Make sure the entrances are clean and tidy.
Maintain communication with the restaurant team.
Be able to assist with the evacuation of the building of our team and guests.

Whats in it for you:

We have a wide range of benefits available to all our team such as:

- Flexible hours along with competitive rates of pay- Free use of our Leisure Facilities including Swimming Pool & Gym- 60% off our Coffee Shop Menu- 20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels, Butlins and Haven- Fantastic discounts with many national brands and retailers- If you need some support...We offer a fantastic Health, Mind & Money Wellbeing Support Programme- Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team members

 

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