Restaurant / Front of House Shift Leaders

Come and join our One Great Team here at Hafan y Mr Haven as Restaurant Shift Leaders to help create great memories that last a lifetime for our guests. Not only do we believe that we offer a fantastic work culture, we are also proud to be able to offer flexible working hours to our Food & Beverage Team, with days and working hours to suit your lifestyle, along with many great perks and benefits. 

A little About Us & What We Offer 

Our mission is to create amazing holiday memories for guests across the UK. Our 38 Haven Parks stretch from Cornwall to Scotland, as part of the award-winning Bourne Leisure Group. Our Guests and Teams are at the heart of everything we do, and we see ourselves as One Great Team. Our amazing culture across our brands has meant we are proud to be one of 'The Times - Best Big Companies to Work For in the UK' 

- Free Use of our Leisure Facilities including Swimming Pool & Gym 
- 50% Discount off food on Park, including with our partner brands 
- Fantastic Discounts with many national brands and retailers 
- 20% Discount in our on-Park shops 
- 20% Discount to you, family & friends across the Bourne Leisure brands at Haven, Butlins & Warner Leisure  Hotels 
- If you need some support...We offer a fantastic Health, Mind & Money Wellbeing Support Programme 
- Great opportunities to develop with funded qualifications from Level2 to master's Degrees 
- Reward & Recognition Schemes 
- Fortnightly Pay / Holiday Accrual / Workplace Pension Scheme available 
- Seasonal contract with an opportunity to return on a permanent basis next year, if you wish! 

Pay Rates:           10.50 per hour (9.50 per hour for FOH Team if not leading a shift)
Working Hours:  Various shifts available both Full Time & Part Time, from mornings to evenings!

What You'll Be Doing

This is a hands on role, where the Front of House Shift Leader you will lead a shift deputising for the Team Manager in their absence, to ensure all daily tasks relating to the restaurant, team processes, and safe & secure compliance are carried out to the required standards.

Our FOH Team serves as the face of Haven, therefore, you will make that critical first, and last impression on our Guests. The main purpose of the role is to create that welcoming atmosphere that our Guests associate with Haven

- Lead & coach the team on shift to ensure all areas of responsibility are met by the Team 
- You will greet customers, take orders and provide excellent customer service
- Handle payments and operate cash registers
- Work with the team to help keep all areas clean and safe

What We Would Like You To Bring  

You may already be a Waiter, Waitress or a Front of House champion looking for that next step. Or a Team Leader or Supervisor within an F&B environment. Either way you will have a guest obsessed attitude and be willing to learn in a fast-paced environment.

You may come for a season and stay for a decade. You may start with us as a Shift Leader and grow into a General Manager's role...Either way we would love an opportunity to discuss our Park based roles with you and all we have to offer you by joining our Team at Haven!