Concierge - Britannia - Britannia Leisure Centre
- Employer
- GLL
- Location
- Deal, Kent
- Salary
- 11,784.58 per annum (20 hour per week)
- Closing date
- 15 Aug 2022
View more
You need to sign in or create an account to save a job.
Job Details
Concierge - Britannia - Britannia Leisure Centre
GLL is looking for a Concierge team member based at Britannia Leisure Centre in Hackney. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to become the friendly face of a busy leisure centre.
As Concierge team member you'll enjoy making a difference to every person who walks through our doors - be it with your warm welcome or through selling them a membership to enhance their lifestyle. Often a customer's first port of call, you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects - all with a smile on your face and our support behind you. We'll also look to you to respond to enquiries and of course, convert them into membership sales. From providing team support to the warmest of welcomes, your focus will be on ensuring our customers receive the best possible service.
Good IT, literacy, numerical and communication skills are vital for this customer service role - combined with the ability to quickly get up to speed on our services and systems. We're also looking for a concierge team member with experience of administration, cash handling and ideally working with membership, booking and Direct Debit systems, as well as a can-do attitude that shines through all you do. Thriving in a team and learning new skills, you'll confidently deal with customers with tact and sensitivity too.
In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:
Pension schemes
Ride to work scheme
Discounted membership at our leisure centres
The opportunity to join the GLL Society and have a say in how we're run plus associated social events
Career pathways
Ongoing training and development to help you to be the best
If you have the passion and skills for this role, apply now.
All pay rates are subject to skills, experience, qualifications and location.
To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.
GLL is an equal opportunities employer.
GLL is looking for a Concierge team member based at Britannia Leisure Centre in Hackney. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to become the friendly face of a busy leisure centre.
As Concierge team member you'll enjoy making a difference to every person who walks through our doors - be it with your warm welcome or through selling them a membership to enhance their lifestyle. Often a customer's first port of call, you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects - all with a smile on your face and our support behind you. We'll also look to you to respond to enquiries and of course, convert them into membership sales. From providing team support to the warmest of welcomes, your focus will be on ensuring our customers receive the best possible service.
Good IT, literacy, numerical and communication skills are vital for this customer service role - combined with the ability to quickly get up to speed on our services and systems. We're also looking for a concierge team member with experience of administration, cash handling and ideally working with membership, booking and Direct Debit systems, as well as a can-do attitude that shines through all you do. Thriving in a team and learning new skills, you'll confidently deal with customers with tact and sensitivity too.
In return, we offer a range of benefits that you'd expect from the UK's largest leisure provider:
Pension schemes
Ride to work scheme
Discounted membership at our leisure centres
The opportunity to join the GLL Society and have a say in how we're run plus associated social events
Career pathways
Ongoing training and development to help you to be the best
If you have the passion and skills for this role, apply now.
All pay rates are subject to skills, experience, qualifications and location.
To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.
GLL is an equal opportunities employer.
Company
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert