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This job has expired

Shift Supervisor - King's Cross, London

Employer
Goods Way
Location
King's Cross, London
Salary
£12.50 per hour, plus tips
Closing date
16 Aug 2022

Shift Supervisor - King's Cross, London

  • Location: London, Kings Cross
  • Position: Full Time
  • Rate of pay: £12.50 per hour, plus tips

Role profile

Goods Way is the brand new dynamic, diverse venue at King’s Cross. Here you can see a gig at Lafayette, eat amazing street food at The Courtyard, hang out in Sweetwater, the New-Orleans style cocktail bar or party the night away at one of our club nights.

The Bar staff are to ensure the swift operation of the bars and ensure customers receive the refreshments they require with consistent, attentive knowledgeable polite service, up-selling always. This is a key role to ensure that all our patrons have the best experience they can.

Accountabilities

  • Running service in the absence of duty management
  • First Aid responsibilities in line with company training
  • Trial potential new employees
  • Customer experience excellence
  • People skills management/ Clear communication skills
  • Ensure there is a consistent high level of service, which goes beyond guests
  • expectations
  • Assess development needs and train staff accordingly
  • Oversee the preparation and presentation of beverages according to company
  • Manage staff according to business demands
  • Monitor cleanliness and hygiene
  • Delivering on high service standards
  • Ensuring compliance with all fire, licensing and employment regulations
  • Undertake other duties commensurate with grade and role

Experience & Attributes

  • Effective communicator
  • Excellent team player
  • Experienced in staff management
  • Effective at working under pressure
  • Customer service at heart of what you do
  • Experienced at working in a timely and organised manner

The above list is not an exhaustive list of duties, and you will be expected to perform various tasks to meet the needs and objectives of the business.

 

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